Parentix Fitness Private Limited ("we", "us") operates unlearning.health and is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights.
1. Information we collect
- Information you give us: name, email, phone number, age, and health and lifestyle details you share when you book a call, fill a form or enrol in a programme.
- Payment information: processed securely by our third party payment gateway. We do not store your full card details on our servers.
- Usage information: basic analytics about how you use the website, such as pages visited, collected through cookies and similar tools.
2. How we use your information
- To deliver coaching, build your programme and respond to your check ins.
- To process payments and send programme related communication.
- To improve our website and services.
- To send updates or offers, only where you have agreed to receive them. You can opt out at any time.
3. Health information
The health and lifestyle details you share are sensitive. We treat them as confidential, use them only to deliver your coaching, and do not sell them to anyone.
4. Sharing your information
We do not sell your personal data. We share it only with service providers who help us run the business, such as our payment gateway, scheduling tool and email provider, and only to the extent needed. These providers are bound to protect your data. We may also disclose information where required by law.
5. Data retention
We keep your information only as long as needed to provide the service and to meet legal and accounting obligations, after which it is deleted or anonymised.
6. Your rights
You may request access to the personal data we hold about you, ask us to correct it, or ask us to delete it, subject to any legal obligations we have to retain certain records. To make a request, email team@unlearning.health.
7. Cookies
Our website uses cookies to function properly and to understand how visitors use it. You can control cookies through your browser settings.
8. Security
We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.
9. Contact
For any privacy questions or requests, contact team@unlearning.health.